GDPR Information

Last updated: August 2026

Our Commitment to Data Protection

sequoia-dash is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides information about how we comply with these regulations and how you can exercise your data protection rights.

Data Controller Information

For the purposes of UK data protection legislation, the data controller is:

Organisation: sequoia-dash
Address: 15 King Street, Manchester, M2 6AH, United Kingdom
Email: [email protected]

Your Data Protection Rights

Under UK GDPR, you have the following rights regarding your personal data:

1. Right to Be Informed

You have the right to clear, transparent information about how we use your personal data. This information is provided in our Privacy Policy and on this page.

2. Right of Access

You have the right to obtain confirmation that we are processing your personal data and to access that data. You can request a copy of your personal data by contacting us. We will respond within one month of receiving your request.

3. Right to Rectification

If your personal data is inaccurate or incomplete, you have the right to have it corrected. Contact us to update your information, and we will make the necessary changes promptly.

4. Right to Erasure (Right to Be Forgotten)

You have the right to request deletion of your personal data in certain circumstances, including:

  • The data is no longer necessary for the purpose it was collected
  • You withdraw consent and there is no other legal basis for processing
  • You object to processing and there are no overriding legitimate grounds
  • The data was unlawfully processed

Please note that we may need to retain certain information for legal or regulatory purposes.

5. Right to Restrict Processing

You have the right to request that we restrict processing of your personal data in certain situations:

  • You contest the accuracy of the data (restriction applies while we verify accuracy)
  • Processing is unlawful but you prefer restriction to erasure
  • We no longer need the data but you need it for legal claims
  • You have objected to processing (restriction applies while we verify legitimate grounds)

6. Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller. This right applies where:

  • Processing is based on consent or contract
  • Processing is carried out by automated means

7. Right to Object

You have the right to object to processing of your personal data in certain circumstances:

  • Processing based on legitimate interests
  • Processing for direct marketing purposes
  • Processing for research or statistical purposes

To object to marketing communications, use the unsubscribe link in our emails or contact us directly.

8. Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you. We do not engage in automated decision-making or profiling activities.

How to Exercise Your Rights

To exercise any of your data protection rights, please contact us:

Email: [email protected]
Subject line: "Data Protection Rights Request"

Please include the following information in your request:

  • Your full name
  • The email address you used when interacting with our services
  • The specific right you wish to exercise
  • Any relevant details to help us locate your data

We may need to verify your identity before processing your request. We will respond to your request within one month, though this may be extended by two additional months in complex cases.

Data Processing Activities

We process personal data for the following purposes:

  • Course enrolment and management: Name, email, age range, payment information
  • Communication: Email address, name, correspondence history
  • Website analytics: IP address, browser information, pages visited
  • Marketing (with consent): Email address, course interests

For detailed information about our data processing activities, please see our Privacy Policy.

Data Security Measures

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of data in transit using TLS/SSL protocols
  • Encryption of sensitive data at rest
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Staff training on data protection principles
  • Incident response procedures for data breaches

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay. We will also notify the Information Commissioner's Office (ICO) within 72 hours of becoming aware of the breach, where required by law.

International Data Transfers

We primarily store and process your data within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place, such as:

  • Adequacy decisions by the UK government
  • Standard contractual clauses approved by the ICO
  • Binding corporate rules

Third-Party Data Processors

We work with carefully selected third-party service providers who process data on our behalf. All processors are bound by data processing agreements that ensure they:

  • Only process data according to our instructions
  • Implement appropriate security measures
  • Maintain confidentiality
  • Assist with data subject rights requests
  • Delete or return data when services end

Complaints and Supervisory Authority

If you believe we have not handled your personal data properly, or you are unhappy with our response to a request you have made, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: ico.org.uk
Helpline: 0303 123 1113

However, we encourage you to contact us first so we can try to resolve your concern directly.

Updates to This Information

We may update this GDPR information page from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when the most recent changes were made.

Questions?

If you have any questions about our GDPR compliance or your data protection rights, please contact us at [email protected].